At Ghost Kitchen Orlando (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, place orders, or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, email address, phone number
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Order Details: Items purchased, delivery address, payment method (processed securely via third-party providers)
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Technical Data: IP address, browser type, device information, and usage data collected via cookies or analytics tools
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Communications: Feedback, reviews, or messages sent to us via forms or direct contact
2. How We Use Your Information
We use your information to:
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Fulfill and manage orders and deliveries
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Respond to inquiries and customer service requests
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Improve our services, website performance, and offerings
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Send updates, promotional offers, or marketing communications (you may opt out at any time)
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Comply with legal obligations or resolve disputes
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
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Trusted third-party vendors (e.g., delivery platforms, payment processors) to facilitate our services
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Legal authorities if required by law or to protect our rights
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Marketing partners for campaigns or analytics (anonymized or aggregated data only)
4. Data Security
We take reasonable steps to protect your information using industry-standard security measures. However, no method of online transmission or storage is 100% secure.
5. Your Rights & Choices
Depending on your location, you may have the right to:
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Access, update, or delete your personal information
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Opt out of marketing communications
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Disable cookies via your browser settings
For any requests, contact us at: hello@ghostkitchenorlando.com
6. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect information from anyone under this age.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this policy or how we handle your data, reach out to us at:
📧 hello@ghostkitchenorlando.com